#1 buying criteria
Customer Trust Factor
$2,500-$15,000
Avg. Theft/Damage Claim
All 50 states
License Verification
12% annually
Industry Growth Rate
$100K+ per incident
Liability Exposure
< 4 hours
VerifAI Turnaround
Workers enter customers' homes with access to valuables, personal information, and family members
Professional license verification is critical — unlicensed work creates massive liability exposure
Insurance and bond verification protects both the company and the homeowner
Subcontractor screening is often overlooked but creates equal liability
Customer trust is the #1 competitive differentiator in home services
One incident can destroy years of reputation building and online reviews
Comprehensive screening package for home services organizations.
Comprehensive federal, state, and county criminal records search for all service professionals
National and state sex offender registry — non-negotiable for anyone entering homes
Confirm identity, address history, and detect identity fraud
Verify plumbing, electrical, HVAC, and contractor licenses are active and in good standing
Confirm active general liability, workers' comp, and surety bond coverage
Driving record check for service professionals who drive company or personal vehicles to job sites
Pre-employment and random drug testing for safety-sensitive positions
Verify previous home services employment and reasons for departure
Professional and customer reference verification
Ongoing criminal monitoring with real-time alerts for current field workers
Each state has specific licensing requirements for plumbers, electricians, HVAC technicians, and general contractors.
All screening must comply with the Fair Credit Reporting Act, including proper disclosure, authorization, and adverse action procedures.
Many states have home improvement contractor registration and screening requirements.
Occupational safety standards including drug-free workplace programs for construction and trades workers.
Municipal licensing and permit requirements that may include background check mandates.
Challenge
Discovered 3 technicians had undisclosed criminal histories after a customer complaint. No system existed for ongoing monitoring of field workers.
Solution
Implemented comprehensive screening for all new hires and continuous monitoring for existing staff. Caught 2 license expirations and 1 new arrest within the first 90 days.
100% workforce verified
Key Result